Privacy policy
Last updated: August 20, 2025
LuxBay runs this site and store, including all applicable information, materials, features, tools, products and services, to give you, the customer, a selected shopping experience (the "Services"). Shopify powers LuxBay, and it allows us to offer the Services to you. This Privacy Policy explains how we gather, use, and share your personal information when you access, use, or make a purchase or other transaction through the Services or otherwise interact with us. In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with regard to the collection, processing, and disclosure of your personal information.
Please take the time to review this Privacy Policy. By accessing and using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
Personal Information We Collect or Process
When we say "personal information," we mean information that identifies or is reasonably linked to you or someone else. Personal information does not include information that we collect anonymously or that we de-identify, such that it cannot reasonably be linked to or identify you. We collect or process the following types of personal information, including inferences based on this personal information, depending on your interactions with the Services, where you are located, and as permitted or required by law:
Contact information such as your name, address, billing address, shipping address, phone number, and email address.
Financial information such as credit card, debit card, and financial account numbers, payment card details, financial account details, details of transactions, payment method, payment verification and other payment information.
Account information such as your username, password, security questions, preferences and settings.
Transaction data such as the products you browse, place in your cart, add to your wishlist, or buy, return, exchange or cancel and your previous purchases.
Communications with us such as the information you provide in communications with us, for instance, when initiating a customer support request.
Device data such as data about your device, browser, or network connection, your IP address, and other identifiers.
Usage data such as data about your interaction with the Services, such as how and when you use or browse the Services.
Personal Information Sources
We may obtain personal information from the following sources:
Directly from you including when you sign up for an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
Automatically when you use the Services such as from your device when you use our services or products or visit our websites, and using cookies and other technologies;
From our service providers when we hire them to facilitate some technology and when they receive or process your personal information on our behalf;
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you engage with us or what one of the Services you use, we may use personal data for the following purposes:
Provide, Tailor, and Improve the Services. We process your personal information to deliver the Services to you, including to carry out our contract with you, to process payments, to complete your orders, to remember your preferences and products you are looking at, to send communications to you about your account, to make purchases, returns, exchanges or other transactions, to create, maintain and otherwise administer your account, to arrange for shipping, to facilitate returns and exchanges, to allow you to submit reviews, and to provide a personalized shopping experience for you, such as recommending products based on your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We employ your personal information for marketing and promotional purposes, including to send marketing, advertising and promotional communications by email, text message or postal mail, and to display you online ads for products or services on the Services or other websites, based on items you have previously purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We utilize your personal data for the purposes of authenticating your account, to ensure secure payment and shopping, to detect, investigate or take action for potential fraudulent, illegal, dangerous, or malicious activity, for safeguarding public safety, and to secure our services. In the event that you opt to utilize the Services and register an account, it is your responsibility to maintain your account credentials secure. We strongly advise you not to give your username, password or other access credentials to any other person.
Communicating with You. We employ your personal details to communicate with you to offer you customer support, to respond to you, to offer you efficient services and to continue with our business relationship with you.
Legal Reasons. We use your personal information for purposes of complying with relevant law or responding to a valid legal process, such as a request from law enforcement or a government agency, to investigate or join in civil discovery, potential or actual litigation, or other adversarial judicial proceedings, and for the purpose of enforcing or investigating potential violations of our terms or policies.
How We Disclose Personal Information
In some situations, we might share your personal data with third parties for proper reasons under this Privacy Policy. Examples of such situations include:
With Shopify, vendors and other third parties that do work on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, shipping and fulfillment).
With business and marketing partners to offer advertising and marketing services to you. For instance, we use Shopify to enable personalized advertising with third-party providers on the basis of your activity across the internet and with various merchants and websites. Our marketing and business partners will also use your data in accordance with their own privacy notices. Depending on where you live, you might have a right to instruct us not to share information on you to enable you to receive targeted advertisements and marketing based on your online behavior with various merchants and websites. When you direct, ask us or otherwise agree to our sharing of certain information with third parties, including to deliver you products or through your use of social media widgets or login integrations.With our affiliates or otherwise within our corporate group.
In relation to business dealings like a merger or bankruptcy, in order to meet any relevant obligations under law (including responding to subpoenas, search warrants and other requests), to enforce any terms of service or policies applicable, and to defend or protect the Services, our rights and the rights of our users or other parties.
Relationship with Shopify
The Services are operated by Shopify, and Shopify gathers and stores personal information regarding your access to and use of the Services in order to operate and improve the Services for you.
Data you provide to the Services will be transmitted to and stored on servers hosted by Shopify and third parties that may be situated in places outside of the country in which you are living, in order to provide and improve the Services for you.
As well, to protect, develop, and enhance our business, we employ some Shopify enhanced functions using data and information acquired from your experiences within our Store, as well as with other merchants, and with Shopify. To be able to offer these improved functions, Shopify could make use of personal data gathered regarding your experience with our store, as well as with other merchants, and with Shopify. In such situations, Shopify processes your personal data, including responding to your requests to exercise your rights regarding usage of your personal data for such purposes. For more information on Shopify's use of your personal data and any rights you have, you can refer to Shopify Consumer Privacy Policy. Depending on where you are located, you might exercise specific rights regarding your personal data here Shopify Privacy Portal Link. Third Party Websites and Links The Services may contain links to websites or other online platforms operated by third parties.
By clicking on such links, you will leave the Services. If you choose to follow links to sites not owned or controlled by us, please note that their privacy and security policies and other terms and conditions should be reviewed.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you submit on public or semi-public areas, such as information you post on third-party social networking websites may also be accessible to other users of the Services and/or users of those third-party websites without restriction as to its use by us or by a third party. Our posting of such links does not, in itself, constitute any endorsement of the content of such sites or of their owners and operators, except as specified on the Services. Children's Data We do not intend our Services to be used by children, and we do not intentionally collect any personal information about children younger than the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has given us their personal data, you can write to us using the contact information below to ask us to delete it.We don't have actual knowledge as of the Effective Date of this Privacy Policy that we "share" or "sell" (as those terms are defined in law) personal information of people under 16 years old.
Security and Protection of Your Information Please note that no security system is foolproof or unbreakable, and we cannot promise "perfect security." Further, any information you transmit to us might not be secure while in transit. We advise you against using unsecure channels to provide us with sensitive or confidential information.
How long we hold your personal data varies depending on various factors, such as whether we have to hold the data to keep your account, to deliver Services to you, to meet our legal obligations, to resolve disputes or enforce other relevant contracts and policies.
Your Rights and Choices
Depending on where you are resident, you might have some or all of the following rights in connection with your personal information. These rights are not absolute, are only applicable in specific situations and, in some instances, we reserve the right to refuse your request as legally allowed.
Right to Access / Know. You have a right to request access to personal information we possess about you.
Right to Delete. You might have a right to ask us to delete personal data we hold about you.
Right to Correct. You might have a right to ask us to correct personal information we hold about you that is not accurate.
Right of Portability. You have a right to be given a copy of the personal information we retain about you and to ask us to send it to a third party in some situations and subject to some exceptions.
Managing Your Communication Preferences. We can send you promotional emails, and you can unsubscribe from our emails at any time by using the unsubscribe link presented in our emails to you. Even if you unsubscribe, we can send you non-promotional emails, including about your account or orders you have placed.
You can exercise any of these rights where provided on the Services or by contacting us at the contact details below. For more information about how Shopify uses your personal data and rights you may have, including rights under data processed by Shopify, please visit https://privacy.shopify.com/en.
We will not treat you differently for exercising any of these rights.
We might be required or permitted to verify your identity before processing your requests, as allowed or required by applicable law.
According to applicable laws, you can appoint an authorized agent to submit requests on your behalf to enforce your rights. Prior to the acceptance of any such request from an agent, we will insist the agent produce evidence you have authorized them to act for you, and we might ask you to confirm your identity directly with us. We will respond to your request in the required time frame under applicable law. Complaints If you are not happy with how we handle your personal information, please contact us through the contact details below. Depending on where you are based, you may be entitled to appeal our decision by contacting us through the contact details below, or complain to your local data protection authority.
International Transfers
Please be aware that we could move your personal data outside of the country you reside in.
If we are transferring your personal data outside of the European Economic Area or United Kingdom, we will use accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any comparable contracts issued by the responsible competent authority of the UK, as applicable, unless the transfer of data is to a country that has been designated as offering an adequate level of protection.
Changes to This Privacy Policy
We might revise this Privacy Policy from time to time, such as to incorporate changes to our practices or for other operational, legal, or regulatory purposes. We will post an updated Privacy Policy on this website, revise the "Last
Contact
TORE LUXBAY
E-mail; nk9574429@gmail.com
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Contact: +1 (863) 227 8475
Business Address: 5900 Balcones Drive suit 100, Austin Texas 78731, United State